Customer Service Agent At Gagnon Frères - Fakaza Jobs

Customer Service Agent At Gagnon Frères

Website Gagnon Frères

Quality Furniture, Mattresses And Appliances

Job Details

Location: Chicoutimi, , QC / Jonquière, , QC
Salary: $17.00 hourly for 37.5 hours per week
Employment Type: Permanent employment
Job Type: Full time

Overview

Languages
French

Education
Secondary (high) school graduation certificate

Experience
1 year to less than 2 years

Work Setting
Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

  • Access and process information.
  • Address customers’ complaints or concerns.
  • Answer inquiries and provide information to customers.
  • Arrange for billing for services.
  • Arrange for refunds and credits.
  • Explain the type and cost of services offered.
  • Issue receipts and other forms.
  • Perform general office duties.
  • Receive and log complaints.
  • Receive credit and employment applications.
  • Sell merchandise.

Experience and Specialization

Computer and Technology Knowledge
Database software, Internet, MS Excel, MS Windows and MS Word

Security and Safety
Criminal record check

Work Conditions and Physical Capabilities
Attention to detail and Fast-paced environment

Personal Suitability
Punctuality, Client focus, Effective interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Organized, Reliability and Team player

To apply for this job email your details to rh@gagnonfreres.ca

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