Front desk agent At Oak Island Resort and Conference Centre - Fakaza Jobs

Front desk agent At Oak Island Resort and Conference Centre

Website Oak Island Resort and Conference Centre

Oak Island Resort and Conference Centre

Job Descriptions

Location: Western Shore, NS – Canada

Job Function: Front desk agent

Job Type: Full-Time

Employment Type: Permanent employment




No degree, certificate or diploma


Experience an asset

Specific Skills

Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests’ departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Answer telephone and relay telephone calls and messages; Provide general information about points of interest in the area; Follow emergency and safety procedures; Maintain an inventory of vacancies, reservations and room assignments.

Business Equipment and Computer Applications

Word processing software; Spreadsheet; Multi-line switchboard

Work Setting

Hospitality industry; Hotel, motel, resort

Work Conditions and Physical Capabilities

Attention to detail; Standing for extended periods

Personal Suitability

Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Organized

Health benefits

Health care plan; Disability benefits; Dental plan; Vision care benefits; Paramedical services coverage

Long term benefits

Life insurance; Registered retirement savings plan (RRSP)

Other benefits

On-site amenities; On-site recreation and activities; On-site housing options; Free parking available; Transportation provided by employer; Wellness program

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