Front Desk Agent At Post Hotel & Spa - Fakaza Jobs

Front Desk Agent At Post Hotel & Spa

Job Details

Location: Lake Louise, AB
Salary: $16.00 hourly for 35 hours per week
Employment Type: Permanent employment
Job Type: Full time



Secondary (high) school graduation certificate

Experience an asset



  • Register arriving guests and assign rooms.
  • Process group arrivals and departures.
  • Take, cancel and change room reservations.
  • Provide information on hotel facilities and services.
  • Investigate and resolve complaints and claims.
  • Process guests’ departures, calculate charges and receive payments.
  • Maintain an inventory of vacancies, reservations and room assignments.
  • Clerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messages.
  • Assist clients/guests with special needs.
  • Provide customer service.

Additional Information

Work Conditions and Physical Capabilities
Attention to detail, Fast-paced environment, Standing for extended periods

Personal Suitability
Client focus, Dependability, Effective interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Judgement, Organized, Reliability and Team player.

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