Front Desk Agent At Post Hotel & Spa - Fakaza Jobs

Front Desk Agent At Post Hotel & Spa

Job Details

Location: Lake Louise, AB
Salary: $16.00 hourly for 35 hours per week
Employment Type: Permanent employment
Job Type: Full time

Overview

Languages
English

Education
Secondary (high) school graduation certificate

Experience
Experience an asset

Responsibilities

Tasks

  • Register arriving guests and assign rooms.
  • Process group arrivals and departures.
  • Take, cancel and change room reservations.
  • Provide information on hotel facilities and services.
  • Investigate and resolve complaints and claims.
  • Process guests’ departures, calculate charges and receive payments.
  • Maintain an inventory of vacancies, reservations and room assignments.
  • Clerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messages.
  • Assist clients/guests with special needs.
  • Provide customer service.

Additional Information

Work Conditions and Physical Capabilities
Attention to detail, Fast-paced environment, Standing for extended periods

Personal Suitability
Client focus, Dependability, Effective interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Judgement, Organized, Reliability and Team player.

To apply for this job email your details to jobs@posthotel.com

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