Front Desk Agent At TONQUIN INN/MALIGNE LODGE - Fakaza Jobs

Front Desk Agent At TONQUIN INN/MALIGNE LODGE

The Decore family has been in the hotel business since 1963 when John and Maureen Decore purchased the Maligne Lodge in Jasper, Alberta. Passionate about Rocky Mountain hospitality, the Decore’s acquired a second Jasper hotel, the Tonquin Inn, in 1978.

The Decore family is still passionate about the hotel business and everything Jasper, Alberta has to offer visitors from around the world. Situated in Jasper National Park, the Canadian Rockies provide a striking backdrop for our hotels, and we work hard to ensure our operations honour and complement this treasured environment.

Job Details

Location: Jasper, AB
Salary: $$16.00HOUR hourly for 40 hours per week
Employment Type: Permanent employment
Job Type: Full time

Job requirements

Languages
English or French

Education
No degree, certificate or diploma

Experience
1 year to less than 2 years

Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process guests’ departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Maintain an inventory of vacancies, reservations and room assignments.

Business Equipment and Computer Applications
Word processing software; Multi-line switchboard; Internet; Database software; Central reservation system (CRS); Computerized bookkeeping system

Work Setting
Hotel, motel, resort

Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods

Work Location Information
Staff accommodation available

Health benefits
Health care plan; Dental plan; Vision care benefits

Long term benefits
Group insurance benefits

Other benefits
On-site housing options

To apply for this job email your details to hr@decorehotels.com

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